Contact
Questions, bug reports, and format suggestions are all welcome. This page explains the best way to reach Solancr and what to include so the reply is actually useful.
How to Reach Us
Email is the only contact channel at the moment. It keeps things simple and avoids the need for a chat widget or ticket system that would slow the site down. Send your message to:
solancrqrcodegenerator@gmail.com
Reply time is usually within a few business days. Solancr is a small project, so a slower response is possible during busy weeks. Every message is read.
What to Include
The clearer the message, the faster it can be answered. A useful report includes the following when relevant:
- The QR type page you were using, such as URL, WiFi, or vCard.
- A short description of what you expected and what actually happened.
- The browser and device you used, for example Chrome on Android or Safari on iPhone.
- A screenshot if the issue is visual.
For questions about a specific code you created, describe the content type. Do not send passwords or private data. Since Solancr does not store form inputs, any information you send by email is separate from the tool and should be handled with normal email caution.
Common Topics
Reporting a Bug
If a form fails, a download does not work, or the preview looks wrong, send the details above. Bugs in specific browsers are the most common kind and are usually fixed quickly once reproducible.
Suggesting a New Format
Solancr currently supports 24 QR code types. If you need a format that is not on the list, describe the use case. Suggestions that come with a real example are easier to evaluate than abstract ideas.
Privacy Questions
Questions about data handling are answered on the Privacy Policy and QR Scan Privacy pages. If something there is still unclear, email is the right channel.
Commercial Use
QR codes generated on Solancr can be used freely in commercial material. No permission is required, no attribution is needed, and there is no fee. If you would like to mention Solancr somewhere, it is appreciated but entirely optional.
Partnerships and Press
For anything related to press, partnerships, or integration requests, use the same email address and mention the purpose in the subject line.
What Not to Send
Please do not send:
- Passwords, WiFi credentials, or other secret values.
- Full credit card numbers or payment details, as there is nothing to pay for.
- Large attachments. A short screenshot is enough.
- Unsolicited marketing or SEO offers. Those messages are ignored.
Faster Answers
Some questions already have answers written out in more detail than an email reply would cover. Before sending a message, these pages often solve the problem immediately:
- How to Use covers the full workflow from picking a type to downloading.
- Instructions lists the exact fields for each of the 24 formats.
- About explains the design choices and what the tool does and does not do.
- Privacy Policy and QR Scan Privacy cover data handling on both ends of a scan.
Thanks
Solancr exists because people use it and say what would make it better. Even a one-line message is helpful. If the tool saved you time, a note saying which format you used is genuinely useful feedback.
Keep Using the Tool
Everything on Solancr is free and works without an account.